College of Charleston
86 Wentworth - Wired Network Equipment Upgrade
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 02, 2025 - 14:00 EDT
Scheduled - 07-01-2025, 8am to 8pm


The Division of Information Technology would like to inform you of the listed maintenance interruptions at the date and time referenced above. The Wired Network will be unavailable during a Scheduled Maintenance Equipment Upgrade. This will have no impact on the Wireless Network.


At The following locations:

School of Education - College of Charleston, 86 Wentworth St, Charleston, SC 29401



The following services will be disrupted:

- Wired Network
- VOIP
- Security Cameras
- Access Control
- Cougar Card Readers
- Digital Signage
- Audio Visual Services
- Printers
- CMI
Jul 2, 2025 14:00-16:00 EDT

About This Site

Welcome to the College's home for real-time incident and maintenance communications.

Akindi ? Operational
AlcoholEdu ? Operational
Alertus ? Operational
Appointment Manager (Achieve) ? Operational
AppsAnywhere ? Operational
AssetWorks (AIM) ? Operational
Astra Schedule / Ad Astra ? Operational
Axiom - Student Hire and Change Forms ? Operational
Axiom Elite - Admissions and Grad School ? Operational
Banner ? Operational
Banner Admin Pages ? Operational
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ClydePrint (PaperCut) ? Operational
Cognos ? Operational
Compliance Assist ? Operational
Cougar Alert (Everbridge) ? Operational
Cougar Card Portal (Transact) ? Operational
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eInvoice ? Operational
ePrint ? Operational
eProcure/eBid (Jaggaer) ? Operational
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Infoblox / DHCP ? Operational
Internet ? Operational
IntraMailServices ? Operational
ISSM ? Operational
Kaltura MediaSpace ? Operational
LinkedIn Learning ? Operational
Localist (Event Calendar) ? Operational
Maxient ? Operational
Microsoft 365 ? Operational
MyPortal / CampusM ? Operational
Network-Wired Under Maintenance
Wired Network Under Maintenance
Network-Wireless Operational
Wireless Network (eduroam) Operational
Wireless Network (CofC-Guest) ? Operational
OAKS (D2L Brightspace) ? Operational
Parchment ? Operational
PeopleAdmin ? Operational
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RoboRegistrar ? Operational
SecureShare ? Operational
ServiceNow ? Operational
StarRez ? Operational
Streem ? Operational
Student Success Insights (CRM Advise) ? Operational
T2 Flex Parking Operational
Tableau ? Operational
TargetX ? Operational
Titanium Scheduler ? Operational
TK20 ? Operational
Turnitin ? Operational
TutorTrac ? Operational
TZLocker ? Operational
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Visix ? Operational
VoiceThread ? Operational
VOIP / Segra Unify ? Operational
VPN / Ivanti Secure Access ? Operational
Web Hosting Operational
Website - charleston.edu ? Operational
Blogs Operational
People Server ? Operational
Student Server ? Operational
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Robert Scott Small Building - Wired Network Maintenance Upgrade Jul 8, 2025 19:00-23:00 EDT

07-08-2025, 7pm


The Division of Information Technology would like to inform you of the listed maintenance interruptions at the date and time referenced above. The Wired Network will be unavailable during a Scheduled Maintenance Firmware Upgrade.


At The following locations:

Robert Scott Small Building - College of Charleston
College Way, Charleston, SC 29401



The following services will be disrupted:

- Wired Network
- VOIP
- Security Cameras
- Access Control
- Cougar Card Readers
- Digital Signage
- Audio Visual Services
- Printers
- CMI
Posted on Jul 02, 2025 - 08:27 EDT

Marion and Wayland H. Cato Jr. Center for the Arts - Wired Network Maintenance Upgrade Jul 8, 2025 19:00-23:00 EDT

07-08-2025, 7pm


The Division of Information Technology would like to inform you of the listed maintenance interruptions at the date and time referenced above. The Wired Network will be unavailable during a Scheduled Maintenance Firmware Upgrade.


At The following locations:

Marion and Wayland H. Cato Jr. Center for the Arts - College of Charleston
161 Calhoun St, Charleston, SC 29401



The following services will be disrupted:

- Wired Network
- VOIP
- Security Cameras
- Access Control
- Cougar Card Readers
- Digital Signage
- Audio Visual Services
- Printers
- CMI
Posted on Jul 02, 2025 - 08:23 EDT

BellSouth Building 5th Floor - Wired Network Maintenance Upgrade Jul 10, 2025 19:00-23:00 EDT

07-010-2025, 7pm to Midnight


The Division of Information Technology would like to inform you of the listed maintenance interruptions at the date and time referenced above. The Wired Network will be unavailable during a Scheduled Maintenance Firmware Upgrade.


At The following locations:

BellSouth Building 5th Floor - College of Charleston
81 St Philip St, Charleston, SC 29424



The following services will be disrupted:

- Wired Network
- VOIP
- Security Cameras
- Access Control
- Cougar Card Readers
- Digital Signage
- Audio Visual Services
- Printers
- CMI
Posted on Jul 02, 2025 - 08:34 EDT

J.C. Long Building - Wired Network Maintenance Upgrade Jul 10, 2025 19:00-23:00 EDT

07-10-2025, 7pm


The Division of Information Technology would like to inform you of the listed maintenance interruptions at the date and time referenced above. The Wired Network will be unavailable during a Scheduled Maintenance Firmware Upgrade.


At The following locations:

J.C. Long Building - College of Charleston
9 Liberty St, Charleston, SC 29401



The following services will be disrupted:

- Wired Network
- VOIP
- Security Cameras
- Access Control
- Cougar Card Readers
- Digital Signage
- Audio Visual Services
- Printers
- CMI
Posted on Jul 02, 2025 - 08:58 EDT
Jul 2, 2025

Unresolved incident: 86 Wentworth - Wired Network Equipment Upgrade.

Jul 1, 2025
Fiscal Year End Processing System Outages for June 30, 2025
Completed - The scheduled maintenance has been completed.
Jul 1, 08:21 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 15:00 EDT
Update - MarketPlace (eBill/TouchNet) & the housing online deposit portal (StarRez) will be unavailable for financial year-end processing starting on the afternoon of Friday, June 27 (3:00 PM) until the morning of Tuesday, July 1 (8:00 AM).

• The eBill (MarketPlace) & the My Housing/Dining (StarRez) tiles in MyPortal will redirect to College of Charleston outage page

All deposits for the Treasurer’s Office should be delivered no later than 3:00 PM on Friday, June 27th. No funds received should remain undeposited by June 27th. The Treasurer’s Office will be open starting at 8:30 AM on July 1st.
Jun 26, 16:29 EDT
Update - MarketPlace (eBill/TouchNet) & the housing online deposit portal (StarRez) will be unavailable for financial year-end processing starting on the afternoon of Friday, June 27 (3:00 PM) until the morning of Tuesday, July 1 (8:00 AM).

• The eBill (MarketPlace) & the My Housing/Dining (StarRez) tiles in MyPortal will redirect to College of Charleston outage page

All deposits for the Treasurer’s Office should be delivered no later than 3:00 PM on Friday, June 27th. No funds received should remain undeposited by June 27th. The Treasurer’s Office will be open starting at 8:30 AM on July 1st.
Jun 26, 16:27 EDT
Scheduled - MarketPlace (eBill/TouchNet) & the housing online deposit portal (StarRez) will be unavailable for financial year-end processing starting on the afternoon of Friday, June 27 (3:00 PM) until the morning of Tuesday, July 1 (8:00 AM).

• The eBill (MarketPlace) & the My Housing/Dining (StarRez) tiles in MyPortal will redirect to College of Charleston outage page

All deposits for the Treasurer’s Office should be delivered no later than 3:00 PM on Friday, June 27th. No funds received should remain undeposited by June 27th. The Treasurer’s Office will be open starting at 8:30 AM on July 1st.
Jun 23, 16:16 EDT
Fiscal Year End Processing System Outages for June 30, 2025
Completed - The scheduled maintenance has been completed.
Jul 1, 08:20 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 1, 07:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 08:00 EDT
Update - Banner will be down for financial year-end processing on Monday, June 30, 2025 at 8:00 AM. This requires that these applications be unavailable from that time until approximately 8:00 AM on Tuesday, July 1, 2025.


The following applications will not be available during this time:

• Banner Admin Pages (INB): Finance, HR/PY, Admissions, AR, Financial Aid and Student, Banner Self Service Finance, Employee, Financial Aid and Academic Services

• eBill tile in MyPortal will redirect to College of Charleston outage page, DegreeWorks, Touchnet, MarketPlace, Axiom, POSM, eProcurement, BDMS, WorkFlow

• MarketPlace will be unavailable starting on the afternoon of Friday, June 27 until the morning of Tuesday, July 1.

• The Housing online deposit portal will be closed down as of 3:00 PM June 27.

• All deposits for the Treasurer’s Office should be delivered no later than 3:00 PM on Friday, June 27th. No funds received should remain undeposited by June 27th. The Treasurer’s Office will be open starting at 8:30 AM on July 1st.
Jun 26, 16:32 EDT
Scheduled - Banner will be down for financial year-end processing on Monday, June 30, 2025 at 8:00 AM. This requires that these applications be unavailable from that time until approximately 8:00 AM on Tuesday, July 1, 2025.


The following applications will not be available during this time:

• Banner Admin Pages (INB): Finance, HR/PY, Admissions, AR, Financial Aid and Student, Banner Self Service Finance, Employee, Financial Aid and Academic Services

• eBill tile in MyPortal will redirect to College of Charleston outage page, DegreeWorks, Touchnet, MarketPlace, Axiom, POSM, eProcurement, BDMS, WorkFlow

• MarketPlace will be unavailable starting on the afternoon of Friday, June 27 until the morning of Tuesday, July 1.

• The Housing online deposit portal will be closed down as of 3:00 PM June 27.

• All deposits for the Treasurer’s Office should be delivered no later than 3:00 PM on Friday, June 27th. No funds received should remain undeposited by June 27th. The Treasurer’s Office will be open starting at 8:30 AM on July 1st.
Jun 23, 15:59 EDT
Jun 30, 2025
Scheduled Maintenance- Cognos and ODS
Resolved - This incident has been resolved.
Jun 30, 11:57 EDT
Update - We are continuing to investigate this issue.
Jun 27, 15:40 EDT
Investigating - The Division of Information Technology will perform a Full Data Load of the Finance and Financial Aid data on the ODS. This will impact only reports utilizing the Finance and Financial Aid Data.
Jun 28, 08:00 EDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025
Jun 27, 2025
Harry M. Lightsey Center - Wired Network Maintenance Upgrade
Completed - The scheduled maintenance has been completed.
Jun 27, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 20:00 EDT
Scheduled - 07-02-2025, 8pm to Midnight


The Division of Information Technology would like to inform you of the listed maintenance interruptions at the date and time referenced above. The Wired Network will be unavailable during a Scheduled Maintenance Firmware Upgrade.


At The following locations:

Harry M. Lightsey Center - College of Charleston
160 Calhoun St, Charleston, SC 29401



The following services will be disrupted:

- Wired Network
- VOIP
- Security Cameras
- Access Control
- Cougar Card Readers
- Digital Signage
- Audio Visual Services
- Printers
- CMI
Jun 25, 11:58 EDT
Maybank Hall - College of Charleston - Wired Network Maintenance Upgrade
Completed - The scheduled maintenance has been completed.
Jun 27, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 20:00 EDT
Scheduled - The Division of Information Technology would like to inform you of the listed maintenance interruptions at the date and time referenced above. The Wired Network will be unavailable during a Scheduled Maintenance Firmware Upgrade.


At The following locations:

Maybank Hall - College of Charleston, 169 Calhoun St, Charleston, SC 29424



The following services will be disrupted:

- Wired Network
- VOIP
- Security Cameras
- Access Control
- Cougar Card Readers
- Digital Signage
- Audio Visual Services
- Printers
- CMI
Jun 19, 13:11 EDT
Jun 26, 2025
Jun 25, 2025
DHCP Servers - Scheduled Maintenance- Informational
Completed - The scheduled maintenance has been completed.
Jun 25, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 13:00 EDT
Scheduled - The Division of Information Technology will be performing routine maintenance on the DHCP servers. The maintenance should not cause any downtime and the application will remain accessible during the maintenance. You may receive an emailed notice once the maintenance is complete.
Jun 23, 16:50 EDT
School of Sciences and Mathematics Building - Wired Network Maintenance Upgrade
Completed - The scheduled maintenance has been completed.
Jun 25, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 20:00 EDT
Scheduled - The Division of Information Technology would like to inform you of the listed maintenance interruptions at the date and time referenced above. The Wired Network will be unavailable during a Scheduled Maintenance Firmware Upgrade.


At The following locations:

School of Sciences and Mathematics Building - 202 Calhoun St, Charleston, SC 29401


The following services will be disrupted:

- Wired Network
- VOIP
- Security Cameras
- Access Control
- Cougar Card Readers
- Digital Signage
- Audio Visual Services
- Printers
- CMI
Jun 18, 12:48 EDT
Jun 24, 2025
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025
Rita Liddy Hollings Science Center - Wired Network Maintenance Upgrade
Completed - The scheduled maintenance has been completed.
Jun 20, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 20:00 EDT
Scheduled - The Division of Information Technology would like to inform you of the listed maintenance interruptions at the date and time referenced above. The Wired Network will be unavailable during a Scheduled Maintenance Firmware Upgrade.


At The following locations:

- Rita Liddy Hollings Science Center, 58 Coming St, Charleston, SC 29401


The following services will be disrupted:

- Wired Network
- VOIP
- Security Cameras
- Access Control
- Cougar Card Readers
- Digital Signage
- Audio Visual Services
- Printers
- CMI
Jun 18, 12:43 EDT
Jun 19, 2025
College of Charleston Service Disruption - T2 Flex (Parking)
Postmortem - Read details
Jun 19, 06:31 EDT
Resolved - This incident has been resolved.
Jun 19, 06:30 EDT
Update - The vendor is continuing to investigate the issue.
Jun 18, 23:03 EDT
Investigating - We are currently experiencing a service disruption with T2 Flex (Parking).

Our vendor is working to identify the root cause and implement a solution. Some users may be affected.

We will send an additional update in 90 minutes.
Jun 18, 21:36 EDT
Jun 18, 2025
College of Charleston Service Disruption - T2 Flex (Parking)
Postmortem - Read details
Jun 18, 16:32 EDT
Resolved - This incident has been resolved.
Jun 18, 16:31 EDT
Investigating - We are currently experiencing a service disruption with T2 Flex (Parking).

Our I.T. team is working to identify the root cause and implement a solution. Some users may be affected.

We will send an additional update in 60 minutes.
Jun 18, 15:57 EDT
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