All Systems Operational

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Welcome to the College's home for real-time incident and maintenance communications.

Akindi ? Operational
AlcoholEdu ? Operational
Alertus ? Operational
Appointment Manager (Achieve) ? Operational
AppsAnywhere ? Operational
AssetWorks (AIM) ? Operational
Astra Schedule / Ad Astra ? Operational
Axiom - Student Hire and Change Forms ? Operational
Axiom Elite - Admissions and Grad School ? Operational
Banner ? Operational
Banner Admin Pages ? Operational
Banner INB ? Operational
Banner SSB ? Operational
Banner Document Management ? Operational
Banner Workflow ? Operational
Bomgar/Beyond Trust ? Operational
CampusPress (blogs.charleston.edu) ? Operational
Cascade CMS ? Operational
ClydePrint (PaperCut) ? Operational
Cognos ? Operational
Compliance Assist ? Operational
Cougar Alert (Everbridge) ? Operational
Cougar Card Portal (Transact) ? Operational
Cougar Care Student Health Portal (Medicat) ? Operational
Cougar Connect (Anthology Engage) ? Operational
CougarEd (Absorb LMS) ? Operational
Coursera ? Operational
Course Review (Explorance Blue) ? Operational
CSAS / Blackbaud Award Management ? Operational
DegreeWorks ? Operational
eBill/TouchNet ? Operational
eInvoice ? Operational
ePrint ? Operational
eProcure/eBid (Jaggaer) ? Operational
Ex Libris Primo ? Operational
Faculty Activity System ? Operational
GitHub Enterprise ? Operational
Grammarly ? Operational
Handshake ? Operational
Hub (Intranet) ? Operational
IntraMailServices ? Operational
ISSM ? Operational
Kaltura MediaSpace ? Operational
LinkedIn Learning ? Operational
Localist (Event Calendar) ? Operational
Maxient ? Operational
Microsoft 365 ? Operational
MyPortal / CampusM ? Operational
Network-Wired Operational
Wired Network Operational
Network-Wireless Operational
Wireless Network (eduroam) Operational
Wireless Network (CofC-Guest) ? Operational
OAKS (D2L Brightspace) ? Operational
Parchment ? Operational
PeopleAdmin ? Operational
PollEverywhere ? Operational
Qualtrics ? Operational
Rebrandly ? Operational
Respondus ? Operational
RoboRegistrar ? Operational
SecureShare ? Operational
ServiceNow ? Operational
StarRez ? Operational
Streem ? Operational
Student Success Insights (CRM Advise) ? Operational
Tableau ? Operational
TargetX ? Operational
Titanium Scheduler ? Operational
TK20 ? Operational
Turnitin ? Operational
TutorTrac ? Operational
TZLocker ? Operational
VisionAir ? Operational
Visix ? Operational
VoiceThread ? Operational
VOIP / Segra Unify ? Operational
VPN / Ivanti Secure Access ? Operational
Web Hosting Operational
Website - charleston.edu ? Operational
Blogs Operational
People Server ? Operational
Student Server ? Operational
Wowza Streaming Server ? Operational
Zoom Meetings ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance - Services Unavailable May 16, 2025 18:00 - May 18, 2025 18:00 EDT

The Division of Information Technology will perform scheduled maintenance on the listed services at the date and time referenced above. These services will be unavailable during the scheduled maintenance window.
Posted on Apr 29, 2025 - 14:34 EDT

TEST Tableau Upgrade 5/27/25 May 27, 2025 12:00-18:00 EDT

The Test instance of Tableau server will be upgraded on 5/27/25 at 12:00PM. Tableau Test (dashboarding.test.cofc.edu) will be unavailable from 12:00PM-6:00PM on 5/27.
Posted on May 14, 2025 - 11:11 EDT
May 14, 2025
Completed - The maintenance on the equipment servicing Guest Wireless has been completed.
May 14, 11:27 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 10:30 EDT
Scheduled - The Division of Information Technology will perform scheduled maintenance on equipment which services CofC Guest Wireless on Wednesday, 5/14 at 10:30am. Access to these services may be intermittent during the scheduled maintenance window.

Eduroam will be unaffected by this maintenance.

May 13, 09:40 EDT
May 13, 2025
Completed - The scheduled maintenance has been completed.
May 13, 19:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 11:00 EDT
Scheduled - The Division of Information Technology will perform scheduled maintenance on the listed services at the date and time referenced above. Wired Network services will be intermittent during the scheduled maintenance window. Wireless Network services will not be impacted.


The following locations:

- Randolph Hall - 66 George St


Will have the following services disrupted:

- Wired Network
- VOIP
- Security Cameras
- Access Control
- Cougar Card Readers
- Digital Signage
- Audio Visual Services
- Printers
- CMI

May 13, 11:00 EDT
Completed - The scheduled maintenance has been completed.
May 13, 11:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 07:00 EDT
Scheduled - The Division of Information Technology would like to inform you of the listed maintenance interruptions at the date and time referenced above. Wired Network and Wireless Network services will be unavailable during a scheduled facilities power outage.


The following locations:

- Randolph Hall - 66 George St
- Student Health Services - 181 Calhoun St
- Central Energy Facility - 78 Coming St
- Towell Library - 66 George St
- Porters Lodge - 66 George St
- Sottile House - 11 College Way
- 10 Green Way Academic Office - 10 Green Way
- 9 College Way Academic Office - 9 College Way
- 7 College Way Academic Office - 7 College Way
- 6 Green Way Academic Office - 6 Green Way
- 5 College Way Academic Office - 5 College Way
- 4 Green Way Academic Office - 4 Green Way
- 2 Green Way Academic Office - 2 Green Way
- Maybank Hall - 165 Calhoun Street
- 58 George Street
- School of Arts Annex - 44 St. Philip Street




Will have the following services disrupted:

- Wired Network
- Wireless Network
- WIFI
- VOIP
- Security Cameras
- Access Control
- Cougar Card Readers
- Digital Signage
- Audio Visual Services
- Printers
- CMI
-Electrical Power

May 13, 07:00 EDT
Completed - The scheduled maintenance has been completed.
May 13, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 19:00 EDT
Scheduled - The Division of Information Technology will perform scheduled maintenance on the listed services at the date and time referenced above. Wired Network services will be unavailable during the scheduled maintenance window. Wireless Network services will not be impacted.


The following locations:

- Randolph Hall - 66 George St
- Student Health Services - 181 Calhoun St
- Central Energy Facility - 78 Coming St
- Towell Library - 66 George St
- Porters Lodge - 66 George St
- Sottile House - 11 College Way
- 10 Green Way Academic Office - 10 Green Way
- 9 College Way Academic Office - 9 College Way
- 7 College Way Academic Office - 7 College Way
- 6 Green Way Academic Office - 6 Green Way
- 5 College Way Academic Office - 5 College Way
- 4 Green Way Academic Office - 4 Green Way
- 2 Green Way Academic Office - 2 Green Way




Will have the following services disrupted:

- Wired Network
- VOIP
- Security Cameras
- Access Control
- Cougar Card Readers
- Digital Signage
- Audio Visual Services
- Printers
- CMI

May 12, 19:00 EDT
May 12, 2025
May 11, 2025
Completed - The scheduled maintenance has been completed.
May 11, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 07:00 EDT
Scheduled - Microsoft will perform scheduled maintenance for Power BI on Sunday, May 11 from 7:00 am to 1:00 pm. As part of this planned maintenance, the Power BI service will be unavailable. Attempts to access the Power BI service may fail to complete, and background operations may be unsuccessful. After the maintenance window, we expect the service to operate normally and expect both interactive and background operations to succeed.
May 7, 10:58 EDT
May 10, 2025

No incidents reported.

May 9, 2025
Completed - The scheduled maintenance has been completed.
May 9, 15:04 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 14:30 EDT
Scheduled - The Division of Information Technology will perform scheduled maintenance on OAKS (D2L Brightspace) on Friday, May 9 from 2:30 pm - 3:30 pm. This service will be unavailable during the scheduled maintenance window.
May 6, 09:33 EDT
May 8, 2025
Postmortem - Read details
May 8, 23:57 EDT
Completed - The scheduled maintenance has been completed.
May 8, 16:32 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 8, 14:19 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 11:45 EDT
Scheduled - The Division of Information Technology will perform an essential software upgrade to SSMB – first floor networking equipment to improve network performance and stability.

During this time the following services will be unavailable:

-Wired Network
-Wireless Network
-VOIP
-Access Control
-Cougar Card Readers
-Digital Signage
-Printers
-Desktop Computers

The following location(s) will experience a disruption in services:

-SSMB (First floor only) - 202 Calhoun Street

May 6, 12:39 EDT
May 7, 2025

No incidents reported.

May 6, 2025
Completed - The scheduled maintenance has been completed.
May 6, 10:07 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 6, 10:06 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 12:00 EDT
Scheduled - Degree works will be down starting Monday, May 5, 2025 at noon and into Tuesday, May 6, 2025.
Apr 28, 09:10 EDT
May 5, 2025
May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025

No incidents reported.

Apr 30, 2025

No incidents reported.