All Systems Operational

About This Site

Welcome to the College's home for real-time incident and maintenance communications.

Akindi ? Operational
AlcoholEdu ? Operational
Alertus ? Operational
Appointment Manager (Achieve) ? Operational
AppsAnywhere ? Operational
AssetWorks (AIM) ? Operational
Astra Schedule / Ad Astra ? Operational
Axiom - Student Hire and Change Forms ? Operational
Axiom Elite - Admissions and Grad School ? Operational
Banner ? Operational
Banner Admin Pages ? Operational
Banner INB ? Operational
Banner SSB ? Operational
Banner Document Management ? Operational
Banner Workflow ? Operational
Bomgar/Beyond Trust ? Operational
CampusPress (blogs.charleston.edu) ? Operational
Cascade CMS ? Operational
ClydePrint (PaperCut) ? Operational
Cognos ? Operational
Compliance Assist ? Operational
Cougar Alert (Everbridge) ? Operational
Cougar Card Portal (Transact) ? Operational
Cougar Care Student Health Portal (Medicat) ? Operational
Cougar Connect (Anthology Engage) ? Operational
CougarEd (Absorb LMS) ? Operational
Coursera ? Operational
Course Review (Explorance Blue) ? Operational
CSAS / Blackbaud Award Management ? Operational
DegreeWorks ? Operational
eBill/TouchNet ? Operational
eInvoice ? Operational
ePrint ? Operational
eProcure/eBid (Jaggaer) ? Operational
Ex Libris Primo ? Operational
Faculty Activity System ? Operational
Grammarly ? Operational
Handshake ? Operational
Hub (Intranet) ? Operational
IntraMailServices ? Operational
ISSM ? Operational
Kaltura MediaSpace ? Operational
LinkedIn Learning ? Operational
Maxient ? Operational
Microsoft 365 ? Operational
MyPortal / CampusM ? Operational
Network-Wired Operational
Wired Network Operational
Network-Wireless Operational
Wireless Network (eduroam) Operational
Wireless Network (CofC-Guest) ? Operational
OAKS (D2L Brightspace) ? Operational
Parchment ? Operational
PeopleAdmin ? Operational
PollEverywhere ? Operational
Qualtrics ? Operational
Rebrandly ? Operational
Respondus ? Operational
RoboRegistrar ? Operational
SecureShare ? Operational
ServiceNow ? Operational
StarRez ? Operational
Streem ? Operational
Student Success Insights (CRM Advise) ? Operational
Tableau ? Operational
TargetX ? Operational
Titanium Scheduler ? Operational
TK20 ? Operational
Turnitin ? Operational
TutorTrac ? Operational
TZLocker ? Operational
VisionAir ? Operational
Visix ? Operational
VoiceThread ? Operational
VOIP / Segra Unify ? Operational
VPN / Ivanti Secure Access ? Operational
Web Hosting Operational
Website - charleston.edu ? Operational
Blogs Operational
People Server ? Operational
Student Server ? Operational
Wowza Streaming Server ? Operational
Zoom Meetings ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Mar 28, 2025

No incidents reported today.

Mar 27, 2025
Resolved - The Department of Information Technology Network Infrastructure Team has completed the emergency maintenance on network hardware at the date and time referenced. Wireless and Wired networking is available at this time.


The following locations are back to normal operations:
Bell Building - 81ST Philip Street
PG Garage - 89ST Philip Street
Calhoun Annex - 172 Calhoun Street
Treasures Office - 170 Calhoun Street
McAlister Hall - 80BST Philip Street
Warren Residence Hall - 1, 10, 20 Warren
Kelly House - 106ST Philip Street

The following wired services are back to normal operations:
-Wired Network
-VOIP
-Access Control
-Cougar Card Readers
-Digital Signage
-Printers

Mar 27, 08:36 EDT
Investigating - The Department of Information Technology Network Infrastructure Team has completed the emergency maintenance on network hardware at the date and time referenced. Wireless and Wired networking is available at this time.


The following locations are back to normal operations:
Bell Building - 81ST Philip Street
PG Garage - 89ST Philip Street
Calhoun Annex - 172 Calhoun Street
Treasures Office - 170 Calhoun Street
McAlister Hall - 80BST Philip Street
Warren Residence Hall - 1, 10, 20 Warren
Kelly House - 106ST Philip Street

The following wired services are back to normal operations:
-Wired Network
-VOIP
-Access Control
-Cougar Card Readers
-Digital Signage
-Printers

Mar 27, 08:30 EDT
Mar 26, 2025
Completed - The scheduled maintenance has been completed.
Mar 26, 22:45 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 22:30 EDT
Scheduled - The Department of Public Safety’s phone system will undergo maintenance tonight beginning at 10:30 PM. The phone lines will be out for approximately 15 minutes during this time. If you require non-emergency assistance, please call 843-792-4196 and the MUSC Public Safety Operator will take your information and relay that to our officers.

All emergency calls for service can be accessed by dialing 911.

Mar 26, 15:56 EDT
Postmortem - Read details
Mar 26, 10:04 EDT
Resolved - A BDM update has been installed to resolve the issue reported yesterday. Normal service has been restored.
Mar 26, 09:59 EDT
Investigating - We are currently experiencing a service disruption.

Our Applications team is working to identify the root cause and implement a solution. BDM users may be affected.

Mar 25, 15:01 EDT
Mar 25, 2025
Resolved - We experienced some slowness this morning in our Video Portal (Kaltura Mediaspace) and Kaltura Events due to issues with their API, as reported by https://status.kaltura.com/incidents/ddx62y8h3y2c. Their engineering team has identified the issue and implemented a fix. This incident affected: Kaltura API, Kaltura Management Console (KMC), and Kaltura MediaSpace.
Mar 25, 10:00 EDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.