VoiceThread : College of Charleston Service Disruption
Incident
Report for College of Charleston System Status
Resolved
This incident has been resolved. The vendor, VoiceThread, has shared the following update:
Current Status: Operational
Started: December 1, 2025 4:43PM EST
Resolved: December 1, 2025 5:46PM EST
Affected Infrastructure
Components: Website, Mobile App
Locations: Primary
Update:
Back end work to support future assignment features resulted in assignments being unlinked temporarily. This should be fixed now. We have identified why this happened and have put measures in place to prevent it from occurring again.
Current Status: Operational
Started: December 1, 2025 4:43PM EST
Resolved: December 1, 2025 5:46PM EST
Affected Infrastructure
Components: Website, Mobile App
Locations: Primary
Update:
Back end work to support future assignment features resulted in assignments being unlinked temporarily. This should be fixed now. We have identified why this happened and have put measures in place to prevent it from occurring again.
Investigating
We are currently experiencing a service disruption with VoiceThread.
The vendor, VoiceThread, has shared the following information:
Current Status: Partial Service Disruption
Affected Infrastructure Components: Website, Mobile App
Locations: Primary
Update:
We are investigating reports of formal assignments linked from LTI integrations in learning management systems not appearing.
The vendor, VoiceThread, has shared the following information:
Current Status: Partial Service Disruption
Affected Infrastructure Components: Website, Mobile App
Locations: Primary
Update:
We are investigating reports of formal assignments linked from LTI integrations in learning management systems not appearing.
This incident affected: VoiceThread.